At LY Iris LLC, we’re committed to ensuring your pet supplies arrive quickly and safely. Below are our shipping policies and related information:

1. Shipping Methods

We use the following major carriers for order fulfillment:

United States Postal Service (USPS)

FedEx

UPS

2. Shipping Times

Typically, order processing and shipping times are as follows:

Order Processing Time: All orders are processed within 1-3 business days.

Standard Shipping: Estimated delivery time is 3-7 business days (depending on location and carrier).

Expedited Shipping: Expedited shipping is available, with an estimated delivery time of 1-3 business days. Please select this option during checkout.

3. Shipping Costs

Within the United States:

Shipping costs will be displayed at checkout based on the destination and order size.

4. International Shipping

We currently only offer shipping within the United States. For international orders, please contact us directly for more information.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can check the delivery status of your package in real time using the tracking number.

6. Notes

Please ensure that you provide the correct shipping address when placing your order. Any incorrect address may result in delays or lost packages.

During holidays or promotional periods, shipping times may be delayed, so please plan ahead.

If you have any questions or concerns regarding shipping, please feel free to contact us!

Customer Support Email: customersupport@lyiris.shop

Thank you for choosing LY Iris LLC. We look forward to providing excellent service to you and your pet!