Welcome to LY Iris LLC (hereinafter referred to as “we,” “us,” or “this Site”). Please read the following terms and conditions carefully before using our services and website. These terms apply to all users of our official website and its related services.

1. Acceptance of Terms

By accessing and using this Site, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this Site.

2. Modifications to Terms

We reserve the right to update or modify these terms and conditions at any time. Modified terms will be posted on this page, and you are responsible for reviewing them regularly. Your continued use of this Site constitutes your acceptance of any changes.

3. Product Information

We strive to accurately describe product information, including price, color, and materials. However, actual products may vary slightly from the description due to differences in display devices and environment.

We reserve the right to modify or discontinue any product at any time without prior notice.

4. Orders and Payment

All orders are subject to final confirmation. Once your order is confirmed, we will send you a confirmation email. Payment must be made at the time of order placement. Accepted payment methods include credit cards, debit cards, and other online payment methods.

5. Shipping Policy

Please refer to our Shipping Information section for detailed information on processing times, shipping methods, and fees.

6. Return and Refund Policy

We offer a 7-day return policy. If you are not satisfied with your purchase, you may return it within 7 days.

Returned items must be unused and unopened, and in their original packaging.

Return processing and associated shipping costs are the customer’s responsibility, unless the item is defective or faulty.

7. User Responsibilities

You agree to comply with all applicable laws and regulations when using this website. You may not use this website for any illegal activity or to maliciously interfere with others’ use of the website.

You are solely responsible for all activities that occur under your account, including maintaining the confidentiality of your password and any use of your account by others.

8. Intellectual Property

All content, text, images, graphics, and other materials on this website are protected by copyright, trademarks, and other intellectual property rights. You may not copy, reproduce, distribute, or use them for commercial purposes without our written permission.

9. Disclaimer

We do not guarantee that the content, services, or functions of this website will be uninterrupted, error-free, or virus-free. We assume no liability for any damages arising from the use of or inability to use this website.

10. Governing Law

These terms and conditions are governed by local law. Any disputes arising from these terms and conditions shall be brought in the relevant local courts.

Thank you for choosing LY Iris LLC. We look forward to providing excellent service to you and your pet!